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En Masse Entertainment has announced that it has entered into a
partnership with Crisp Technology to reduce threats in TERA. Crisp
Technology is a company specializing in shutting down gold farming, spam
bots, griefing, power levelling and phishing attacks by searching for
social patterns prior to dealing with issues in real time.
Read about Crisp or TERA.
“We chose the Crisp Thinking Platform because it really is the very
best available. In testing we’ve been extremely impressed with its
performance. The Crisp Platform automates many of the functions of human
moderators, which allows our live team to spend their time moderating
serious issues and helping players,” said Patrick Wyatt, Chief Operating
Officer, En Masse Entertainment. “MMOs are judged by how well they
deliver a compelling gameplay experience. A crucial element is how well
they respond to and deal with anti-social behaviour and threats such as
gold farming, griefing and spamming – unchecked, these threats can
destroy even the most popular online games. The Crisp Thinking Platform
is one of the key components we’ll be using to keep the TERA game
environment safe and fun for our players."
When Scott Hartsman made his comments regarding gold selling,
it's unlikely he planned it to become such a focal point for so many
other companies and games. But it's certainly become a focal point for
players, and TERA's
development staff has decided to take the war on gold selling a step
further. It was announced today that the game's launch will see the
integration of the Crisp Platform, an automated service set to monitor
in-game behaviors to try and detect cheating, gold farming, and botting
before a player has even noticed these things taking place.
According to the official release, the platform is based around a steady
analysis of player behavior, looking for erratic patterns and unusual
behaviors to flag potential abuses. In theory, this will allow En Masse Entertainment's
support staff access to easy data at a glance, allowing any attempts at
gold farming to be detected and stopped before the point that the money
gets put up for sale. How successful that will be is going to depend on
the implementation, something we won't know about until the game's launch in spring of next year.
