Shu
Celestial Council
Number of posts : 10794
Location : Singapore
IGN[Game NickName] : Ashura/Iori Yagami
Current Status : Busy at Work
Registration date : 2008-03-31
 |  Subject: Sony Online Entertainment Restores Game Services,Free 45 Days  Sun May 15, 2011 11:04 pm | |
| | Sony Online Entertainment Restores Game Services | | | Services Return Following Implementation of Increased Security Measures;
Consumer Data Protection a Full-Time, Company-Wide Commitment
San Diego, CA - May 14, 2011 - Sony Online Entertainment LLC (SOE) announced
today that restoration of its game services will begin today. The phased
restoration will include the return of nearly all of SOE's portfolio of online
games, the reinstatement of SOE's game forums and websites, and added
functionality to require players to reset their passwords.
As the result of a criminal cyber-attack on the company's network, SOE shut down
its game services in order for the company to undertake an investigation and
incorporate rigorous enhancements to the overall security of the network
infrastructure. SOE worked with several outside respected security firms during
the course of implementing significant security measures that strengthen
safeguards against unauthorized activity and provide customers with greater
protection of their personal information.
SOE made enhancements to overall data security as well, including updating and
adding advanced security technologies, additional software monitoring,
performing new penetration and vulnerability testing, and increased levels of
encryption.
"Our main priority is the safety and security of our customers' personal
information," said Kazuo Hirai, Executive Deputy President, Sony Corporation.
"We are making consumer data protection a full-time, company-wide commitment,
and have applied enhanced security technologies so that our customers can feel
protected and confident about playing our games."
Hirai added, "We are committed to delivering secure and entertaining games for
players of all ages and thank each of our players for their patience and support
during this difficult time."
SOE will also be offering its customers a "Welcome Back" program that includes
special game content and services to all registered Station Account holders. As
part of this program, players will receive 30 days of additional game time plus
one day for each day SOE's services were down. The details of this program are
available at
http://www.soe.com/securityupdate/welcomeback/.
For more information about the SOE network intrusion and restoration, please
visit
http://www.soe.com/securityupdate.
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PC WELCOME BACK DETAILS
We want to ensure that your experience is as positive
as possible as you re-enter our games. To show our gratitude for your
patience and support, Sony Online Entertainment is offering a Welcome
Back Program, the details of which are outlined below.
Firstly, as a Station Account holder in good standing,
you will receive 45 days of game time (30 days plus 1 day for each day
of the outage) added to your Station Account. This game time applies to
any game you have currently or previously activated on your Station
Account.
For those customers on an active paying plan, this time has
been added to the end of your current billing cycle. For all other
customers, your time begins upon your first login to each of the
relevant games. Customers must login by 11:59 pm PST August 31, 2011 to
claim the game time.
If you require the latest SOE game software, visit www.soe.com/getthegame.
In addition to game time, current Station Access subscribers (with accounts in good standing) will receive 500 Station Cash.
Lifetime subscribers/members (who are therefore not on a billing cycle) will receive in-game currency instead of game time:
- Clone Wars Adventures™ - 7,500 Galactic Credits
- Free Realms® - 20,000 Coin
- DC Universe™ Online - 10 Marks of Distinction
Additionally, many of our PC games are offering a
variety of items and special events to welcome players back, depending
on which game(s) you play or have ever played. The table below covers,
by game, which items are available and who is eligible to receive them.
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