GAME MASTER (English & French or English & German language)
Coordinates with:
European Customer Services Manager
European Customer Service Supervisor
GM Supervisor
Main Responsibilities of Role:
- Answer community incidents via in-game tools and e-mail
- Forward technical incidents to Information Centre Team
- Handle and manage the population:
- Solve various disputes and monitor inappropriate behaviour between users
- Follow official and non-official websites and forums to stay informed about the community
Skills required
- Excellent written and verbal communication skills in English & French or English & German
- Previous experience in Online / Web activities
- Strong motivation & high level of commitment
- Excellent teamwork skills
- Fluent in English
- Flexibility with working hours
- Passion for playing MMORPGs
- Good knowledge of FINAL FANTASY XI
Advantageous Proficiencies
- MMORPG working experience is preferred but not essential
- Customer Service working experience is also preferred
- Knowledge of online community forums
- Knowledge of other European languages
- Proficiency with MS Office tools
Location: Central London
Reports to: GM Supervisor
Contract: Permanent
Start Date: Mid-September.
Please send your CV and cover letter to:
GM recruitment
European Customer Service Manager
Square Enix Ltd.
Castle House
37-45 Paul Street
London
EC2A 4LS
Or
online_jobs@square-enix-europe.com German Online Game Tester
Job Description
- Game testing and proof-reading
- Identifying and reporting linguistic errors and game defects
- General tasks related to the quality assurance (QA) process
Skills Required
- Excellent native-level German with a keen eye for mistakes
- Good English communication skills
Pluses
- Knowledge of MMORPG (Final Fantasy XI in particular)
- Knowledge of role-playing and console games
Rate of Pay: £7 per hour + overtime
Contract type: Project-based (flexible duration, full- or part-time)
Starting Date: Beginning of June
Position based in: London, UK
Please send your CV and cover letter in English to the following email address, quoting "UMARO" in the subject line:
jobs@square-enix-europe.com – applications without this code cannot be read.
French Online Game Tester
Job Description
- Game testing and proof-reading
- Identifying and reporting linguistic errors and game defects
- General tasks related to the quality assurance (QA) process
Skills Required
- Excellent native-level French with a keen eye for mistakes
- Good English communication skills
Pluses
- Knowledge of MMORPG (Final Fantasy XI in particular)
- Knowledge of role-playing and console games
Rate of Pay: £7 per hour + overtime
Contract type: Project-based (flexible duration, full- or part-time)
Starting Date: Beginning of June
Position based in: London, UK
Please send your CV and cover letter in English to the following email address, quoting "UMARO" in the subject line:
jobs@square-enix-europe.com – applications without this code cannot be read.
English/French/Italian/German/Spanish Localisation Testers
Job Description
- Game testing and proof-reading: identifying and reporting linguistic mistakes (spelling, punctuation, grammar etc.) as well as functional game defects
- General tasks related to the quality assurance (QA) process
Skills Required
- Excellent native-level British English, French, Italian, German or Spanish language skills with a keen eye for mistakes
- Good communication skills in English required for all applicants
Recommended
- Knowledge of Square Enix, role-playing and console games
- Interest in or enthusiasm for computing
Pluses
- Previous experience in video games localisation or QA
Rate of Pay: £6 per hour
Work Hours: 20 to 37.5 hours per week (flexible)
Holidays: 20 days per annum, pro rata
Contract Type: Casual (part-time/full-time possible)
Location: London, UK (please note that all positions are based in our London headquarters)
How to Apply: Please send your CV and covering letter in English to the following email address, quoting "UKLOQ" for the English, "FRLOQ" for the French, "ITLOQ" for the Italian, "DELOQ" for the German or "ESLOQ" for the Spanish positions in the subject line:
jobs@square-enix-europe.com - applications without this code cannot be conside